Mackenzie HOPE and CO

  1. Privacy Policy
    1. MacKenzie Hope & Co Solicitors is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information collected about you, how you can instruct MacKenzie Hope & Co Solicitors if you prefer to limit the use of that information and procedures that MacKenzie Hope & Co Solicitors has in place to safeguard your privacy. This privacy policy has been produced in light of the Data Protection Act 1998 ("the Act") and applies to all personal data, as defined in the Act. If you have any queries about this policy please contact the firm’s proprietor and data protection compliance officer Mumtaz Hussain, in writing, by post or email at the addresses provided on this website.
    2. MacKenzie Hope & Co Solicitors will collect information supplied by you via this website; such information may include, but is not limited to, your name, home and/or work addresses, e-mail address and telephone numbers. MacKenzie Hope & Co Solicitors gathers this information in order to respond to your enquiry. Information provided to MacKenzie Hope & Co Solicitors is subject to confidentiality and will not be disclosed without your prior consent to any third party, other than to comply with any applicable laws or lawful government and/or regulatory requests. Where you have consented when providing us with your details, MacKenzie Hope & Co Solicitors may deliver to you information in which you are interested, for example you may have requested newsletters regarding an area of law in which you have a particular interest. If you change your mind about receiving this information in the future, please let us know. You can check the information we hold or ask us to amend any inaccuracies in the information that we hold or request its removal by writing to us or emailing our Data Protection Compliance Officer. We will take the necessary action within the time limits provided for by the Act. We may charge you an administration fee for complying with your request. This may vary but at present the maximum amount we would charge is £10.00 plus VAT. We also reserve the right to use reasonable measures to check your identity before any information will be disclosed to you.
    3. MacKenzie Hope & Co Solicitors may gather information and statistics collectively about all visitors to this Website which may include the use of cookies. Cookies are small amounts of information which MacKenzie Hope & Co Solicitors stores on your computer. Our system will issue cookies to your computer when you log on to the Website. Cookies make it easier for you to log on to and use this Website during future visits. They also allow MacKenzie Hope & Co Solicitors to monitor the Website's traffic and to personalise the content of the Website for you. Most internet browsers are initially set up to accept cookies. If you prefer, you can set your browser to refuse cookies, although by doing so you may not be able to take full advantage of the services on our Website.
    4. MacKenzie Hope & Co Solicitors may collect information about your visit to this Website, including the pages you view and the links you click. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses. An IP address is a number that is automatically assigned to your computer whenever you access the internet, allowing Web Servers to locate and identify your computer. MacKenzie Hope & Co Solicitors may store, log and use such IP addresses to try and initiate real-time question and answer sessions with the Website's users. A real-time chat session will only begin with a user's consent. Dialogue transcripts of such chats are securely maintained by a third party service provider. All communication during such chat-sessions is via an encrypted secure connection. Users can opt not to engage in chat sessions and not to provide identifiable information during such sessions.
    5. MacKenzie Hope & Co Solicitors has put in place various security procedures to protect your information including the instalment of firewalls to the computer system.
    6. If any of the information that you have provided to MacKenzie Hope & Co Solicitors changes, for example if you change your name or e-mail address, please let us know the correct details.
    7. By submitting your information you consent to the use of that information as set out in this policy. Any changes to the privacy policy will be posted on this page, and notices of those changes may be placed on other pages of the Website, so that you may be aware of the information MacKenzie Hope & Co Solicitors collect and how it is used at all times. Your continued use of the website will be your acknowledgment of your agreement to the revised policy.
    8. MacKenzie Hope & Co Solicitors welcomes your views about this Website and our Privacy Policy.
  2. Terms & Conditions
    1. Acceptance of terms
      1. Please read these Terms and Conditions ("Terms") carefully as use of this service on the worldwide web directed by the URL www.mackenziehope.co.uk ("the Website") constitutes your acceptance of these Terms. MacKenzie Hope & Co Solicitors reserves the right to update the Terms at any time by displaying amended Terms on the Website. You will be deemed to have agreed to the amended Terms when you next use this Website following any amendment. The Website Disclaimer and Privacy Policy are part of the Terms of use of this Website.
    2. Your use of this Website
      1. MacKenzie Hope & Co Solicitors admits you to this Website in order to provide you the opportunity to find out more about us and the services we offer. You will not use this Website for any unlawful purpose including, without limitation, posting inaccurate or false information about yourself or others or, posting material containing any virus or interfere with the operation of this Website or attempt to decipher, or modify any of the software, coding or information comprised in this Website.
      2. MacKenzie Hope & Co Solicitors in its sole discretion shall determine your compliance with the above and shall have the right to prevent you from using the Website and/or to delete from the Website without prior notice to you any material that is deemed not to comply or to be objectionable for any reason. MacKenzie Hope & Co Solicitors in its sole discretion may alter or discontinue any feature of the Website.
    3. Legal Advice
      1. The content of this Website is provided for information purposes only and does not constitute legal advice. MacKenzie Hope & Co Solicitors makes no representations or warranties as to the accuracy or completeness of the content of this Website. You acknowledge that any reliance on material found on this Website will be at your own risk and you are requested to contact one of our solicitors should legal advice be required.
    4. Applicable Law
      1. These terms shall be governed by and interpreted in accordance with laws of England and Wales which shall have jurisdiction over any disputes.

MacKenzie Hope & Co Solicitors is a firm of solicitors registered with the Law Society of England and Wales ID 464303 and practicing from Sandbach Enterprise Centre, Wesley Avenue, Sandbach, Cheshire, CW11 4NB. Tel: 01270 752 138 Fax: 01270 752 129.

A list of Regulated Principles is available for inspection at the office.
Our service is provided by solicitors of England and Wales and regulated by the Solicitors Regulation Authority. The Authority's rules can be accessed via their website - www.sra.org.uk.

For professional, friendly and expert legal advice call 01270 757658 or fill in the form below and we will contact you.

“It was a great weight off my mind to know that my claim was being handled in a professional and pragmatic manner”

Ms H, Crewe